LEADERSHIP SKILLS FOR THE NEW MILLENNIUM
A THREE-DAY WORKSHOP
DAY 1 8:30 am registration for 9:00 am start
THE TOYOTA SYSTEM - LEAN MANUFACTURING

We must have fast flowing flexible factories if we are to respond successfully and profitably to changing market requirements. But how do we give our customers what they want, when they want it, in the quantity they want, and make money doing it?

On the first day we will learn the techniques of Waste (Muda) elimination, one piece flow manufacturing and apply them to the redesign of three different organisations.
DAY 2  BARRIERS TO OVERCOME - ACHIEVING "0" DEFECTS - DOWNTIME - DELAYS
We must understand the barriers that stop fast fault free product flow to our customers and master the tools for their removal.

                o Reducing changeover times and eliminating
                   downtime, delays and defects
                o Making our factory visual (5's’) - Charting our results.

The bulk of the second day will be spent learning the techniques of set up time reduction, and how to create a well organised, visually controlled, and pleasant working environment
DAY 3 a.m. MAKING CONTINUOUS IMPROVEMENT ROUTINE BEHAVIOUR.

On the third day we will study the ‘Kaizen’ system for continuous improvement and learn how to focus the talents, creativity and energy of our people on the key areas of improvements. The Kaizen chart supplied to delegates, will give us a standard operating procedure to enable everyone to be involved in the continuous improvement process.

Our ultimate goal is simple. We must have the best: - P.Q.C.D.D. in our industry;
o Productivity the highest.
o Quality the highest
o Cost the lowest                
o Delivery the fastest.
o Delight for our customers, the highest.

And ensure all these values are improving faster than those of your existing or potential competitors.
DAY 3 p.m. THE SKILLS OF LEADERSHIP - MAKING IT HAPPEN.

In the last session we will learn the key skills we need to manage our people in the new way.
We must understand that, 'star leaders make their people shine'

As well as focusing our people on the main business issues, we must make sure they are also making their jobs:

o easier                     o faster                         o safer                       o and more fun


The day will end with the preparation of an action plan to enable you and your team to start using the new tools on your return to your own company.

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