|
SEMINAR / DURATION
|
DELEGATES
|
SUBJECT
|
Customer Experience Management
(2 Days) |
All appropriate employees. |
Delivering products service and experience
that will delight our customers. |
Management Foundation.
(2 Days) |
Directors and members of the management
team.
(Maximum 35) |
World Class marketing, manufacturing
and management techniques. |
Cellular Manufacturing
(2 Days) |
*Operators, Setters, Maintenance and
Technical Staff
(Maximum 30) |
Improving product flow through the factory. |
Set Up Time Reduction
(2 Days) |
*Operators, Setters, Maintenance and
Technical Staff
(Maximum 30) |
Reducing set-up times. |
| Total Productive Maintenance (2 Days) |
*Operators, Setters, Maintenance and
Technical Staff
(Maximum 30) |
Reducing machinery downtime and defects. |
Kaizen
(2 Days) |
*Individuals from all areas of the Company
(Maximum 30) |
Establishing continuous improvement throughout
the organisation. |
Team Leader Development
(3 Days) |
All team leaders at the Operational and
Management levels
(Maximum 30) |
Team leadership skills for the World
Class Company. |
Modern Sales Techniques
(2 Days) |
Sales force staff and all Managers/Directors
who have customer contact. |
World Class sales and customer relationship
management techniques. |